Although Jim's legal practice is broad, much of his work involves conflict resolution. He often represents businesses and individuals who find themselves in crisis – they may have been named as a defendant in a lawsuit, have a disagreement over a contract, or have a dispute with a tenant. Jim's role is to learn as much as possible about the legal problem and the individuals involved, help his client understand the potential consequences, weigh potential solutions, and assist the client in making informed, strategic, proactive decisions going forward.